At Dropbystore, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you shop with us.

1. Information We Collect

When you interact with Dropbystore, we may collect the following information:

  • Personal details: Name, email address, phone number, shipping/billing address.

  • Payment details: Bank transfer or e-wallet information (we do not store card/bank details; payments are processed securely via third-party providers).

  • Order details: Purchase history, preferences, and feedback.

  • Technical data: Device type, browser, IP address (when accessing our website/social media shop).

2. How We Use Your Information

We use the information we collect to:

  • Process and deliver your orders.

  • Communicate with you about your orders, promotions, or inquiries.

  • Improve our products, services, and customer experience.

  • Prevent fraud, unauthorized transactions, and misuse of our services.

3. Sharing of Information

We respect your privacy. Your data will not be sold or rented to third parties. We only share your information with:

  • Courier/delivery services to deliver your orders.

  • Payment providers to process transactions.

  • Service providers strictly for Dropbystore’s business operations.

4. Data Protection & Security

  • We implement reasonable security measures to protect your personal data.

  • However, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.

5. Your Rights

You have the right to:

  • Access and request a copy of your personal data.

  • Correct any inaccurate or incomplete information.

  • Request deletion of your data (subject to legal or business obligations).

  • Opt out of promotional communications at any time.

6. Cookies & Tracking

If Dropbystore uses a website, cookies may be used to:

  • Remember your preferences.

  • Improve browsing experience.

  • Analyze traffic and performance.
    You may disable cookies in your browser settings, but some features may not function properly.

7. Data Retention

We retain personal data only as long as necessary for business purposes, legal obligations, or dispute resolution.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on our official website or social media pages, with the latest effective date.

9. Contact Us

For questions regarding this Privacy Policy, contact us:
📧 Email: @dropbystoreee@gmail.com
📱 WhatsApp: +6011-21834995
📍 Location: Lot 11 Jalan Permai 1 Selayang Permai, 68100, Batu Caves, Selangor